Privacy Policy

Last Updated: February 23, 2026

Introduction

UMC Richmond Cleaner LLC ("we," "us," or "our") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out forms on our website, including but not limited to:

  • Name
  • Email address
  • Phone number (if voluntarily provided)
  • Any other information you choose to provide in your message

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer support
  • Process and manage your requests for our services
  • Send you relevant communications about our services
  • Improve our website and service offerings
  • Comply with legal obligations

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep the information confidential. We may also disclose your information when required by law or to protect our rights.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

SMS & Text Message Communications

If you provide your mobile phone number and opt in, UMC Richmond Cleaner LLC may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at umc@umc-richmond-cleaner.com.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

UMC Richmond Cleaner LLC
Email: umc@umc-richmond-cleaner.com